Privacy Policy
Last updated: 19 June 2026
This policy explains how Neo Electric Contracts Ltd ("we", "us") collects and uses your personal data when you use https://neoelectric.uk or contact us. We are the data controller.
Who we are
Neo Electric Contracts Ltd, registered in England & Wales [Company No. __________], registered office [address]. Contact: projects@neoelectric.uk, 020 3936 0199.
What we collect
Details you give us through our enquiry form or by phone/email — typically your name, company, email, phone number and the details of your enquiry.
Technical and usage data collected via cookies and analytics (see our Cookie Policy), such as device, browser and pages viewed.
How we use it
To respond to your enquiry and provide quotes and services (lawful basis: legitimate interests / steps prior to a contract).
To operate, secure and improve our website (legitimate interests).
Where required, we rely on your consent — for example non-essential analytics cookies — which you can withdraw at any time.
Sharing & retention
We do not sell your data. We share it only with trusted service providers who help us run the business (e.g. email delivery, hosting and analytics), under appropriate agreements.
We keep enquiry data only as long as needed to deal with your enquiry and to meet our legal and accounting obligations, then delete it.
Your rights
Under UK GDPR you can request access to, correction or deletion of your data, object to or restrict processing, and request portability. To exercise any right, email projects@neoelectric.uk.
You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.